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The Finacle Support Connect is a fortnightly newsletter put together to share handy support knowledge and information on Finacle. Hope you enjoy the editions.
2024
April
Finacle Support Connect - Edition 96.pdf
Published on April 15, 2024
Inventory Setup and Movement
Significance of CORPUPLD_CORE_VERSION Property in PRPM
Troubleshoot Queries with Finacle Support Center
March
Finacle Support Connect - Edition 94
Published on March 15, 2024
Processing of Backdated Outward SWIFT Messages, Enabling or Disabling Maker-Checker Feature for Password Reset, Troubleshoot Queries with FSC, New PSP Release Notes Added to FSC, Year-End Webinar Recording Now Available on FSC
Finacle Support Connect - Edition 95
Published on March 31, 2024
TDS Recalculation from a Specific Date in a Financial Year, Security Questions and Answers for Authentication, Troubleshoot Queries with Finacle Support Center, What’s New in FSC
February
Finacle Support Connect - Edition 92
Published on February 15, 2024
Performance Tuning Approach for NEFT Inward Message Processing – Part 2
Dedup or De-duplication
Troubleshoot Queries with Finacle Support Center
Finacle Support Connect - Edition 93
Published on February 29, 2024
Performance Tuning Approach for NEFT Inward Message Processing – Part 3
Steps to Run and Check the Details for FEBA Batch
Troubleshoot Queries with Finacle Support Center!
What’s New in FSC?
Year End Webinar Announcement
January
Finacle Support Connect - Edition 90
Published on January 15, 2024
IP Whitelisting
Actions That Can Be Taken on Stopped Transactions
Troubleshoot Queries with Finacle Support Center!
Service Packs Now Available in FSC!
Finacle Support Connect - Edition 91
Published on January 31, 2024
Performance Tuning Approach for NEFT Inward Message Processing
Introduction to Microservices
New PSP Release Notes Added to FSC!
What’s New in FSC!
2023
December
Finacle Support Connect - Edition 88
Published on December 15, 2023
MIN-MAX Interest CAP for Loan Against Collateral Scheme, Corporate Administrator Functionality – Part , Troubleshoot Queries with Finacle Support Center, What’s New in FSC? and Webinar Announcement: Interim Solution for RBI Guidelines on Penal Charges
Finacle Support Connect - Edition 89
Published on December 31, 2023
Alert Infrastructure for TD Renewal, Flexibility in the Length of Online Transaction Sequence, New PSP Release Notes Added to FSC and Interim Solution for RBI Guidelines on Penal Charges Webinar Now Live on FSC!
November
Finacle Support Connect Edition - 86
Published on November 15, 2023
Days To Be Allowed for Future Limits, Corporate Administrator Functionality – Part 1, Troubleshoot Queries with Finacle Support Center and What’s New in FSC?
Finacle Support Connect Edition - 87
Published on November 30, 2023
Sequence Exhaustion Leads to Failure in Finacle UBS, Corporate Administrator Functionality – Part 2, Troubleshoot Queries with Finacle Support Center, Financial Year - End Processing Webinar on FSC – A Refresher
October
Finacle Support Connect - Edition 84
Published on October 15, 2023
Performance Improvement in CSIS Transmit Service, Transaction Amount Range Configuration Specific to Payment Network, Troubleshoot Queries with Finacle Support Center, SWIFT 2023 Enhancement Webinar is Now Live on FSC
Finacle Support Connect - Edition 85
Published on October 31, 2023
Conversion of Inactive Accounts to Active Status
NLP Search Functionality
Troubleshoot Queries with Finacle Support Center!
What’s New in FSC?
WIFT 2023 Enhancement PDF Now Available on FSC
September
Finacle Support Connect - Edition 82
Published on September 15, 2023
Common Script Hooks used in TD renewal Process
DTS Reset After Reaching Maximum Value
Thank you for joining the FSC Webinar
New PSP Release Notes Added to FSC
Finacle Support Connect - Edition 83
Published on September 30, 2023
Card Number Masking in Uniser, Viewing License Details in Finacle Core, New PSP Release Notes Added to FSC, Log Analysis in Finacle CRM Webinar is Now Live on FSC, Webinar Announcement: Swift 2023 Changes in Finacle Core
August
Finacle Support Connect - Edition 80
Published on August 15, 2023
Configuration of Currency Approval Limit, Sequence Exhaustion Leads to Failure in Finacle UBS, Troubleshoot Queries Using Finacle Support Center, What’s New in FSC, FSC Webinar Coming Soon!
Finacle Support Connect 81
Published on August 31, 2023
A Brief on COMT Parameter USE CRIT DATA FOR REPHRASE, Configuring Savings Home Loan as NON-EI Loan, Troubleshoot Queries Using Finacle Support Center, Get Ready for the FSC Webinar, Webinar Announcement: Log Analysis in Finacle CRM
July
Finacle Support Connect- Vol 78.pdf
Published on July 18, 2023
Steps to Update Android Client Workspace with Renewed SSL Certificate, SAF Replay for Customer Accounts with Large Volume of Transactions, Troubleshoot Queries Using Finacle Support Center, What’s New in FSC
Finacle Support Connect - Edition 79
Published on July 28, 2023
A Brief on Environment Variable SUSPENDED_CIF_ALLOWED, Usage of PRPM Property: DEFAULT_CHANNEL_REQUIRED, Troubleshoot Queries Using Finacle Support Center, What’s New in FSC
June
Finacle Support Connect - Edition 76
Published on June 15, 2023
Usage of Non-Business Parallelization in Batch Job, Improving Performance for Queries on DCTD_ACLI view, Troubleshoot Queries Using Finacle Support Center, New PSP Release Notes Added to FSC
Finacle Support Connect - Edition 77
Published on June 30, 2023
Masking of Account Number in Finacle Online Banking Application, ECUSTBJ Framework - NBP for Custom Batch Jobs, Troubleshoot Queries Using Finacle Support Center, What’s New in FSC
May
Finacle Support Connect - Edition 74
Published on May 15, 2023
Disaster Recovery (DR) Few Best Practices, Improving Response Time in C24 Transaction Requests, Support Connect Newsletter Archive, Great Artefact Repository in Finacle Support Center
Finacle Support Connect - Edition 75
Published on May 31, 2023
Financial Simulators and Calculators, Configuration for Limiting the Number of Beneficiaries Added, Troubleshooting Documents on FSC, What’s New in FSC?
April
Finacle Support Connect - Edition 72
Published on April 15, 2023
Penalty Calculation for Delayed payments in Recurring Deposits, Welcome Messages or Greetings in Online Banking, New Learning Videos in FSC, Year-End Activities Completed Successfully
Finacle Support Connect - Edition 73
Published on April 30, 2023
Server Allocation in a Time-Based Batch Job, How to Configure Banned Words in Online Banking, New Learning Videos on FSC, What’s New in FSC?
March
Finacle Support Connect - Edition 70
Published on March 15, 2023
Cheque Rejection at Counter Functionality, Significance of Multicurrency Cut-off Time Parameter, New Learning Videos on FSC, New PSP Release Notes Added to FSC, What’s New in FSC?
Finacle Support Connect - Edition 71
Published on March 31, 2023
System Reserved Amount for Carved Instruments, Using LPA Account to avoid Overflow, Troubleshoot Queries Using Finacle Support Center, Financial Year-End Processing – Best Practices Webinar on FSC
February
Finacle Support Connect - Edition 69
Published on February 28, 2023
KYC Feature in CRM, How to Configure Alerts in Vernacular Languages, Troubleshoot Queries Using Finacle Support Center, Process Creation in CRM Webinar Now Live on FSC, Financial Year-End Processing – Best Practices
January
Finacle Support Connect - Edition 66
Published on January 15, 2023
Temporary Overdraft (TOD) Regularization and LIEN, Significance of Mode of Operation for Joint Accounts of Retails Users, Troubleshooting Documents on FSC, What’s New in FSC, FSC Webinar Coming Soon!
Finacle Support Connect - Edition 67
Published on January 31, 2023
Prevent Account Becoming Dormant When Credits Are Received from Term Deposits, Steps to Update iOS Client Workspace with Renewed SSL Certificate, New PSP Release Notes Now Available, FSC Webinar Coming Soon!
2022
December
Finacle Support Connect - Edition 64
Published on December 15, 2022
Consolidate Balances of Balance Sheet Accounts, Significance of Blocking Job and Job Category in HBJSTM, What’s New in FSC, FSC Webinar Coming Soon, Financial Year-End Processing Webinar Now Live on FSC!
Finacle Support Connect - Edition 65
Published on December 31, 2022
RTL (Right to Left) Reports in Online Banking, Transmit-Refresh Case of Serial Number Exhaustion, Troubleshooting Documents on FSC, What’s New in FSC?, FSC Webinar Coming Soon!
November
Finacle Support Connect - Edition 62
Published on November 15, 2022
IN_MEM_POSTING_REQD Parameter Posting at Connect-24, How to Split the Swift Messages Separately Using SWIFT_NUM_OF_MSG_PER_FILE Parameter, Build Finacle Expertise with the Knowledge Base on FSC
Finacle Support Connect - Edition 63
Published on November 30, 2022
Configuration of Currency Holidays, Significance of Holiday Frequency Parameters in HBJSTM, Updated Certified Infra Stack Now Includes Finanz Tools, Webinar Announcement - Financial Year-End Processing – Best Practices
October
Finacle Support Connect - Edition 60
Published on October 17, 2022
Setup for Preferential Interest Consideration for Overdue Foreign Bill, Account Access Functionality, Your Chance to Learn from the Best! What’s New in FSC
Finacle Support Connect - Edition 61
Published on October 31, 2022
Enabling Combined Statement for Customer, Default Charges for C24 Requests, Updates to the PSP Release Notes, Augment Your Finacle Knowledge and Get Certified! What’s New in FSC
September
Finacle Support Connect - Edition 58
Published on September 15, 2022
Considering Projected Interest for Determining TDS Eligibility, Setups for Customer Assist Login, FSC Search Tips - A handy document to help refine your search!, What’s New in FSC?, Webinar Announcement
Finacle Support Connect - Edition 59
Published on September 30, 2022
Common Errors Faced During Inward STP, Setups for Customer Assist Login, New Additions to Finacle Support Center, Logging Framework in Finacle Online Banking Webinar Now Live on FSC
August
Finacle Support Connect - Edition 56
Published on August 16, 2022
Context SOL Switching for FI User, Significance of the System Validation “EOD Check with System Date”, The FSC Webinar is Back!, What’s New in FSC?, Webinar Announcement: Customer Approval Processes
Finacle Support Connect - Edition 57
Published on August 31, 2022
Setups for Customer Assist Login, Skipping Accounts from Interest Application Batch Job for Amounts Below Threshold, Thank You for Joining the FSC Webinar!, What’s New in FSC?, Webinar Announcements
July
Finacle Support Connect - Edition 54
Published on July 15, 2022
Enhancing EAB-GST Build for Async Accounts, TAG28C Generation Condition for MT950 SWIFT Messages, Updated PSP Release Notes Now Available on FSC, What’s New in FSC?
Finacle Support Connect - Edition 55
Published on August 1, 2022
Significance of the Parameter Shift Maturity Date to First Day of Next Month, Network Allowance Beyond Cut-off Time, Piloted FSC Walkthrough Now Underway, What’s New in FSC?, FSC Webinar Coming Soon!
June
Finacle Support Connect - Edition 52
Published on June 15, 2022
Configuration of Transaction Types, Banned Country Validation for Remittances, New Support Resource Added to FSC!, What’s New in FSC?, Enabling IE Mode In MS Edge Webinar now Live!
Finacle Support Connect - Edition 53
Published on June 30, 2022
Semaphore Concept, File Format Definition, Check Out the Latest Additions on FSC!, What’s New in FSC?, New Webinar Live on FSC
May
Finacle Support Connect - Edition 51
Published on May 31, 2022
Scheduling Batch Execution Via FEBA Admin Application, Env Variable – NBR_OF_PARALLEL_DTDTOHTD, Certified Infra Stack on FSC!, What’s New in FSC?, Enabling IE Mode in MS Edge Webinar is now Live!
Finacle Support Connect - Edition 50
Published on December 5, 2023
Celebrating 50 editions of the Support Connect Knowledge Series!
April
Finacle Support Connect - Edition 48
Published on April 14, 2022
Highlighting a New Menu or Feature at E-banking, Finacle Loan Deferment Functionality, Visit the FAQ section on FSC – Get Your Doubts Resolved!, What’s New in FSC?
Finacle Support Connect - Edition 49
Published on April 30, 2022
Addition of Channel Id for FI Transactions, Audit Functionality in SSO Level Change, Support Connect Reaches 50!, Sharpen Your Finacle Knowledge with the Menu Lexicon on FSC!, What’s New in FSC?, EOY – FY Webinar now Live on FSC
March
Finacle Support Connect - Vol 46
Published on March 15, 2022
COMT Parameter - TU_CONSIDER_ORGNL_TENOR_MAT_DATE_SHIFT, Passing Additional Data in Full Statement Inquiry Request Response (FSIR), FSC Survey Results, What’s New in FSC?, Webinar Announcement
Finacle Support Connect - Edition 47
Published on March 31, 2022
Customer Preferential Exchange Rate, Alias for System Transaction Sequence, Difficulty Logging into Finacle Support Center?, Access the EOD-BOD Webinar on Finacle Support Center!
February
Finacle Support Connect - Vol 44
Published on February 15, 2022
Value Dated Transactions in Standing Instruction Execution; Significance of BILLER_REGISTRATION_ACCESS_TYPE; All About Finacle Webinars; FSC Survey; What’s New in FSC?; Webinar Announcement
Finacle Support Connect - Vol 45
Published on February 28, 2022
CSIS - Risk Limit Mode (RLM), Different Levels of Audits in Online Banking, Learn on the Go with Finacle Learning Videos!, FSC Survey Reminder, What’s New in FSC?, Webinar Announcements, Access TechOnline Now in both Edge and Chrome
January
Finacle Support Connect- Vol 42
Published on January 14, 2022
Concept of Runaway Logs in Finacle Core Banking; Enabling EAB GST Service; The Quickest Way to Resolutions; What’s New in FSC?; Webinar Announcement: Performance Analysis Issues in Finacle CRM
Finacle Support Connect- Vol 43
Published on January 31, 2022
Recognize Interest in Suspense for Past Due Accounts; Enable Root or Jailbreak Detection Security Feature in Finacle Mobile Banking; Just-in-time Support through FSC; What’s New in FSC?; Webinar Announcement: CORE EOD-BOD flow in 10.2.x
2021
December
Finacle Support Connect- Vol 40
Published on December 15, 2021
Customization of Transaction Particulars or Transaction Remarks; Retail CIF Status Changes During Creation and Modification; Troubleshoot Finacle Problems with just a click!
Finacle Support Connect- Vol 41
Published on December 31, 2021
Enhancement for Denoting Blocking Jobs Failure in EODBOD; Payee or Biller Format During Standard Payee Maintenance; Resolve Your Finacle Queries Today!; What’s New in FSC?
November
Finacle Support Connect- Vol 38.pdf
Published on November 16, 2021
Maintaining Customer Profile Preference IDs; License Alerting Mechanism in Finacle Alerts Solution; Customization of Connect-24 Parameters
Finacle Support Connect- Vol 39.pdf
Published on November 30, 2021
Handling DB_RESOURCE_BUSY Error at Connect-24; Usage of Limits in Finacle Online Banking; Self-help from Finacle Support Center
October
Finacle Support Connect- Vol 36
Published on October 12, 2021
Env Parameters Available for ASYNC Balance Service for Office Accounts; Security Best Practices in Finacle Online Banking; Significance of GLOBAL_TRACE Variable and .usertraceon File; Launch of Finacle Support Center
Finacle Support Connect- Vol 37.pdf
Published on October 29, 2021
Using DB Sequence for TDS Certificate Number Generation; Identifying Report Templates Used For Report Generation; Key Configuration Parameters for Referral Alert
September
Finacle Support Connect- Vol 34.pdf
Published on September 15, 2021
All About SSO Session Clean Up; New Additions to Finacle Finanz Tools; Webinar Announcement: Log Analysis in Finacle CRM; Webinar Announcement: Reports in FEBA
Finacle Support Connect- Vol 35
Published on September 30, 2021
Asynchronous Balance Update Feature for Office Accounts; Restricting the Number of Beneficiaries Added by a User; Handling Advice Messages at Connect-24
August
Finacle Support Connect- Vol 32
Published on August 15, 2021
LOCK and RETRY Parameters for Transaction Posting; Holiday Configurations in Finacle Online Banking; Thread Dump Analysis in WAS
Finacle Support Connect- Vol 33
Published on August 26, 2021
Heap Dump Analysis in WAS; Configuring Error Display and Incidence Codes During Business Exceptions; Finacle Enterprise Payments Dashboard – Menu VPODD
July
Finacle Support Connect- Vol 30
Published on July 14, 2021
Significance of the NO_OF_FILES_TO_CACHE Variable; Feature to Print the User Password Automatically and Deliver to the User; Difference Between TBA_DEBUG_LEVEL and TBA_DEBUG Parameters
Finacle Support Connect- Vol 31
Published on July 30, 2021
Customization Options in Asset Classification or HSASCL Process; Commonly used FI APIs for FAS Application; Analysis of Verbose Garbage Collection Logs (VGC)
June
Finacle Support Connect- Vol 28
Published on June 15, 2021
Preventing Stack Overflow Error in Finacle Application; On-the-Go Report Configuration in Finacle Online Banking; About FI Config Parameter - MAX_RECS_FOR_STATEMENT
Finacle Support Connect- Vol 29
Published on June 29, 2021
Significance of PBF Download Flag; Common Issues Encountered in XService in Online Banking; Significance of the Parameter DD_CUTOFF_AMT
May
Finacle Support Connect- Vol 26
Published on May 31, 2021
Significance of the Parameter FD_SEARCH_PERIOD_IN_DAYS; Avoiding Duplicate Identifier for Concurrent Requests through FI/BC; Making Term Deposit Originated Transactions as Customer Induced
Finacle Support Connect- Vol 27
Published on May 31, 2021
Prepayment Fee Collection in Term Loan Accounts; Enabling and Disabling Encryption in Mobile Banking Application Layers; Account Manager Propagation to Core
April
Finacle Support Connect- Vol 24
Published on May 31, 2021
Future Value Dated Balance Setup in Finacle; Enabling Higher Version of TLS (TLSv1.2) for Delivery Daemon Batch in FAS; Introducing the Savings Home Loan Feature
Finacle Support Connect- Vol 25
Published on May 31, 2021
Posting Zero Amount Interest Transactions; Procedure to Enable User-Specific Application Logging; Activating Duplicate Check Functionality
March
Finacle Support Connect- Vol 22
Published on May 31, 2021
Customer Transactions During Inward Reject; Relevance of PRPM Parameter CUST_ASSIST_MNU_PRF_FILTRATION; UREX Command in Finacle Scripting; Webinar Announcement: Best Practices on Finacle Year-End Processes
Finacle Support Connect- Vol 23
Published on May 31, 2021
Understanding Bufman Error Codes; Notification Widget in Online Banking; Context Switch from Finacle CRM to Core Banking
February
Finacle Support Connect- Vol 20
Published on May 31, 2021
“Claim Payable By Us” Functionality in Bank Guarantees; Cash Forecasting in Finacle Online Banking; Channel ID and Business Channel ID in FI Requests; Webinar Announcement: Guidelines for L2 Analysis in FEBA (Ver 11.0.x & 11.2.x
Finacle Support Connect- Vol 21
Published on May 31, 2021
Handling Interest Calculation for Leap Years; Testing Guidelines in Android before Production Release; Order of Restart for CRM Application and FICRM; Webinar Announcement: Best Practices on Finacle Year-End Processes
January
Finacle Support Connect- Vol 18
Published on May 31, 2021
Enabling Back Value Dated Transactions of More Than 999 Days; Important Troubleshooting Tables in Finacle Alerts System; Audit on Inquire Services - EIAS Menu
Finacle Support Connect- Vol 19
Published on May 31, 2021
RD Penalty Calculation for Delay Days at Product Level; Ticker Maintenance for Broadcasting Bank Notifications; CSIS Userhooks; Webinar Announcement: Guidelines for L2 Analysis in FEBA ( versions 11.0.x and 11.2.x)
2020
December
Finacle Support Connect - Vol 17
Published on May 31, 2021
PRPM Parameter to Prevent Phishing; TOPUP Penalty Calculation; Masking of Sensitive data in FI Logs; Webinar Announcement: Audit Framework in FEB
Finacle Support Connect- Vol 16
Published on May 31, 2021
Significance and Features of Unified Login; Posting Batch MTT Transactions in the Foreground; Customer Data Sync from Core to CRM Webinar; Announcement: Audit Framework in FEBA
November
Finacle Support Connect- Vol 14
Published on May 31, 2021
Virtual Keyboard in SSO; Exposing Fields with ECF for FI API; Announcement: Automatic Patch Deployment Tool (APDM) Webinar
Finacle Support Connect- Vol 15
Published on May 31, 2021
Pagination Setup in Inquiry Menu (HACLINQ); Password Configuration for Finacle PDF Reports; Reminder: Register for the APDM Webinar Today
October
Finacle Support Connect- Vol 12
Published on May 31, 2021
Transaction Posting on Closed Term Deposit (TD) and Top Up (TU) Accounts; Batch Restartability in Finacle; Webinar- Client Connect Announcement; Feedback Survey
Finacle Support Connect- Vol 13
Published on May 31, 2021
Card Number Masking in Finacle Logs; Simulate UI Issues with Google Chrome Device Emulation Feature; Announcement: Client Connect Webinar Series- 9
September
Finacle Support Connect- Vol 10
Published on May 31, 2021
Genlimo Service; Debugging of CSIS Issues related to Data Base; Smiley feedback for TOL online
Finacle Support Connect- Vol 11
Published on May 31, 2021
Mass Transaction Maintenance; Corp Upload File with Special Characters; Feedback Survey Announcement; Webinar- Debugging in Core Banking Issues
August
July
June
Finacle Support Connect- Vol 4
Published on May 31, 2021
Enabling CAPTCHA for Additional Verification; Checklist for a Hassle-free EOD/BOD; Asynchronous Posting Feature Enablement on Customer Accounts; Convert Prospect, Contact, or Non-Customers to Customers
Finacle Support Connect- Vol 5
Published on May 31, 2021
Audit Trail for Inquiries and Attempted Transactions; Recommendations for NEFT/RTGS Payment Services; Application Health Check
May
Finacle Support Connect- Vol 2
Published on May 31, 2021
Currency Denomination Maintenance; Order of SAF Replay Transactions; L2 Self Help Webinars; COVID-19: Finacle Support in Action
Finacle Support Connect- Vol 3
Published on May 31, 2021
Significance of SIX_DECIMALS_PERCENT_SIZE; Relevance of “Include Delay Timeout” Parameter in C24 Transactions; Finacle Finanz Tools; Monitoring and Housekeeping Activities
April
Finacle Support Connect- Vol 1
Published on May 31, 2021
Image Parameters in SVS application; What is Time Out and what is the Contra Account part in it?; Support Connect: Certificate Pinning in Mobile Banking; Webinars, the New Norm to Learn Finacle
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